Senior Enterprise Sales

Overview

At Firstline, our mission is to help solve humanity’s greatest health challenges by bringing people and knowledge together. Through partnerships with the World Health Organization, New York City Department of Health and hundreds of hospitals around the world, our technology is transforming the way healthcare professionals diagnose and treat infectious diseases.

About the Role

Having a reached a stage of growth, this is a new position for a senior salesperson who is a “hunter” at heart, and self-starter in action. Reporting to the Chief Commercial Officer, the individual will be responsible for leading new client acquisitions.

Role Responsibilities

• Own the full sales cycle from lead to close, including lead generation, presentations, proposals, contracting, etc.
• Drive revenue through growth of healthcare enterprise subscriptions with a focus on (1) the United States, (2) Canada
• With support from marketing, identify and generate new leads
• Represent the company at conferences, shows, and events
• Monitor and identify adoption and utilization trends
• Collaborate throughout the organization as we continue to refine our go-to-market / selling approach for a brand-new category of solution

Required Skills & Experience

• 5+ years enterprise sales experience in healthcare (net new customer sales, software / SaaS / app solutions), possibly including experience in the US
• Bonus: have experience establishing and managing reseller partnerships
• Entrepreneurial / innovative / category-creating solutions
• Selling value of solutions vs. features
• Cold calling and emailing
• Self-starter that can act independently
• Flexibility to accommodate all time-zones in North America
• Familiarity with use of CRMs
• Experience attending and generating leads and progressing opportunities at conferences and similar events
• You are able to drive and rent a car when traveling
• You have permission to work in Canada (requirement)
• Ability to travel to the United States (up to 20%)
• Your spoken and written English is entirely fluent

Benefits

• Flexible working hours: This is a full-time role, of around 40-hours per week. Your schedule will be your own to manage, while ensuring productive overlap/availability with your colleagues.
• Flexible location - 100% remote
• Competitive compensation: base with commission
• Flexible Paid Vacation: The company works 4-day weeks through July and August, and takes an extended break over the Christmas period. In addition to these company-mandated paid holidays, you will have a generous amount of discretionary paid vacation days available.
• Health Spending Account: Annual budget you may choose to use on health or your supporting your general well-being.

Initial Hiring Process

If this role sounds like a good fit for you, please apply with the following:

• A message explaining why this role attracts you, and why it suits you
• Your Resume/CV
• Confirmation of your location and availability

After an initial screening process, we’ll schedule a video call (15-30m) to see if we might be a good fit for each other. A longer video call (~1h) with some of your prospective teammates will follow.

Job Style: Full-time

Salary: From $144,000 per year

Apply now

Marketing Manager

Overview

At Firstline, our mission is to help solve humanity’s greatest health challenges by bringing people and knowledge together. Through partnerships with the World Health Organization, New York City Department of Health and hundreds of hospitals around the world, our technology is transforming the way healthcare professionals diagnose and treat infectious diseases.

About the Role

This is a new position for a marketing manager who will own and implement our go-to-market strategy and contribute to our efforts to transform global healthcare. Reporting to the Chief Marketing Officer, this individual will be responsible for driving enterprise market awareness and adoption of our leading platform for clinical decision support.

Role Responsibilities

• Play a key role in the development of our go-to-market plans
• Own cross-channel demand generation strategy and execution, including webinars, email campaigns, social media and media opportunities
• Develop and execute programs to raise awareness of the Firstline brand and generate leads across US and Canadian hospital and primary care organizations
• Drive the evolution of the Firstline brand
• Build and launch marketing campaigns that leverage data as well as insights from our organization and customers
• Create content, including case studies, use-case profiles and sales presentations
• Establish a robust marketing and sales lead management process
• KPI improvement and optimization including channel performance, lead qualification, funnel velocity and overall revenue generation
• Forecast, measure, analyze and report on the impact of marketing activites
• Develop and manage a communications calendar

Required Skills & Experience

• 3+ years of experience in marketing healthcare-focused SaaS solutions
• Bonus: experience in the US healthcare market
• Entrepreneurial / innovative / category-creating solutions
• Experience with commonly used marketing tools including web-based collaboration tools, CRM and marketing automation systems
• Extensive campaign management experience. This includes planning, budgeting, forecasting, execution, monitoring, and reporting
• Excellent communication and presentation skills as well as expert organization skills
• Creative thinking to identify fresh, forward-thinking techniques to reach lead generation and revenue / pipeline goals
• You are a self-starter that can act independently
• Flexibility to accommodate all time-zones in North America
• You have permission to work in Canada (requirement)
• Ability to travel to the United States
• Your spoken and written English is entirely fluent

Benefits

• Flexible working hours: This is a full-time role, of around 40-hours per week. Your schedule will be your own to manage, while ensuring productive overlap/availability with your colleagues.
• Flexible location - 100% remote
• Competitive compensation: base with commission
• Flexible Paid Vacation: The company works 4-day weeks through July and August, and takes an extended break over the Christmas period. In addition to these company-mandated paid holidays, you will have a generous amount of discretionary paid vacation days available.
• Health Spending Account: Annual budget you may choose to use on health or your supporting your general well-being.

Initial Hiring Process

If this role sounds like a good fit for you, please apply with the following:

• A message explaining why this role attracts you, and why it suits you
• Your Resume/CV
• Confirmation of your location and availability

After an initial screening process, we’ll schedule a video call (15-30m) to see if we might be a good fit for each other. A longer video call (~1h) with some of your prospective teammates will follow.

Job Style: Full-time

Salary: $84,000 per year

Apply now

Medical Guideline Manager

Overview

At Firstline, we are fighting a medical challenge that the World Health Organization called a “tsunami that threatens to undo a century of medical progress” - antibiotic resistance. Our service transforms the way doctors diagnose and treat infectious disease by delivering localized, specialist clinical guidance. We’re currently working with over 400 healthcare organisations in 13 countries, ranging from small community hospitals, up to the WHO itself.

Role Responsibilities

• Interpret antibiotic prescribing guidelines that have been created by hospital-based antimicrobial stewardship committees.
• Adapt these guidelines for digital presentation, optimized for mobile devices.
• Help us to continually improve customer support following launch.

Required Skills & Experience

• Bachelor of Science degree with a focus on microbiology, pharmacology, clinical biochemistry or related field.
• Strong problem solving skills. Medical guidelines can be a puzzle to untangle - if you’re good at that kind of thing, let us know!
• Attention to detail. Every job posting asks for this but when it comes to patient’s health we really mean it!
• Fluency in spoken and written French is an asset.

Requirements

• The core of our team is based on the West Coast, so you will need good overlap with Pacific Time Zone working hours.
• This is a full-time position and we typically work 40 hours per week, Monday to Friday, though your schedule will be flexible and managed by you.
• A requirement of this role is that you will need to be resident, with permission to work, in Canada. Your spoken and written English must be entirely fluent.

Role Benefits

• Flexible working hours
• Flexible location - 100% remote
• 4-day work-week through July-August
• Flexible discretionary vacation
• Company mandated vacation through the Holiday period and the New Year - in addition to discretionary vacation
• Company-funded health spending account and insurance

Initial Hiring Process

If this role sounds like a good fit for you, please apply with the following:

• A message explaining why this role attracts you, and why it suits you
• Your Resume/CV
• Confirmation of your location and availability

After an initial screening process, we’ll schedule a video call (15-30m) to see if we might be a good fit for each other. A longer video call (~1h) with some of your prospective teammates will follow.

Job Style: Full-time.

Salary: $50,000.00-$60,000.00 per year.

Apply now