Service Providers & Sub-Processors

Relating to Firstline's Terms of Use and Privacy Policy.

Infrastructure Sub-processors

Firstline operates worldwide infrastructure in co-location and server hosting facilities of our infrastructure partners together with industry leading cloud service providers. Firstline owns and controls logical access to the infrastructure maintained by the entities set forth below, while these entities maintain the physical security of the servers, network and the data center.

  • Render Services, Inc. - Cloud Service Provider - United States
  • Amazon Web Services, Inc. - Cloud Service Provider - United States
  • Google LLC - Cloud Service Provider - United States

Service Specific Sub-processors

Firstline works with certain third-parties to provide a specific functionality within its Services. These third-parties are Sub-processors with limited use indicated below and access to User Data in order to provide the relevant functionality.

  • Crunchy Data Solutions, Inc. - Crunchy Data provides a fully managed PostreSQL database service that is used by Firstline for storage of product and analytics data such as search queries, end-user IP address. - United States
  • Cloudflare, Inc - Cloudflare provides content distribution (CDN), security and DNS services for web traffic to and from the services. The primary information Cloudflare has access to is information in and associated with the Firstline website URL that the User is interacting with (which includes end-user IP address). - United States
  • New Relic, Inc. - New Relic provides application monitoring and log management for Firstline. The primary information New Relic has access to is indexing operations, end-user queries, end-user IP addresses. - United States
  • Functional Software, Inc. d/b/a Sentry - Sentry provides mobile application monitoring for Firstline. The primary information Sentry has access to is indexing operations, end-user interactions, end-user IP addresses. - United States