We collect several types of information for various purposes to provide and improve our Service to you.
If you have any questions or concerns about how we process your personal data or wish to exercise any of your rights under the GDPR, please contact our designated Data Protection Officer (DPO) at the following email address: [email protected].
You can also write to our registered office address as follows:
Data Protection Officer
Spectrum Mobile Health Inc., dba Firstline Clinical
501 - 321 Water Street
The data that we store is kept in our systems indefinitely. If you believe that we are storing Personal Data belonging to you, you can contact our designated Data Protection Officer and request your Personal Data be amended, corrected or deleted as per your rights under the GDPR.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Cookies and Usage Data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").
our Service and hold certain information. Cookies are files with small
amount of data which may include an anonymous unique identifier. Cookies
are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect
and track information and to improve and analyze our Service. You can
instruct your browser to refuse all cookies or to indicate when a cookie
is being sent. However, if you do not accept cookies, you may not be able
to use some portions of our Service. Examples of cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
We use the collected data for various purposes including:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
We may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Firstline may use from time to time third-parties service providers, contractors, and sub-processors("Service Providers") to assist in providing our Service on our behalf. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. A list of our Service Providers is available here.
We may use third-party Service Providers to monitor and analyze the use of